Job Description

Company DescriptionLocated on Anna Salai Road, opposite Metro Station, ibis Chennai City Center - An Accor Brand is 20 minutes by metro to the Chennai Airport. The hotel features a well-equipped fitness center, \'The Hub\' lobby level bar and \'Spice It\', a multi-cuisine 24-hour restaurant with the longest breakfast from 4 AM to noon. The well-designed rooms feature high-speed free WiFi, LED TV, safe deposit, tea and coffee amenities along with a mini fridge. The bathrooms are well-fitted with health faucets and shower cubicles. Located next to the Gemini flyover, within a radius of 0.6 mi from the US Consulate, Apollo Hospital, Spencers Plaza & Express Avenue Mall, the hotel is an ideal destination for guests. The hotel also has a multi-cuisine restaurant. Guests can avail of a long breakfast from 4 AM until noon. It is a convenient base for travelers, being 1.2 mi away from one of the country\'s leading hospitals -Sankara Nethralaya and 3.1 mi away from Chennai Central and Egmore Railway Station. The nearest airport is Chennai Airport, 9.9 mi away.Department : SecurityDesignation : Security AssociateReports To : Assistant Manager - SecurityPrime Function:

• Ensure to perform the duties, as assigned from time to time.
• To man the assigned area and check for suspicious occurrences and also ensure that the parking rules and regulations are enforced.
• Document all activities during the shift, as directed by the Security Officer.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
• To abide by the mission statement of the Company and of the department.

Key Responsibilities:People Management

• Provide effective support to the team to enable them to provide effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Financial Management

• Identify optimal, cost-effective use of the resources.

Operational Management

• Identify and report operational problems and hence initiate corrective action and assist with diagnosis and correction of the problems.
• Patrol assigned area & check for suspicious occurrences
• Ensure that the parking rules and regulations are enforced.
• Practice Standard Operating Procedures for all functions.
• To frisk any employee for security purpose. (All male employee to be frisked by male guards and lady employees to be frisked by lady guards only)
• Ensure to handle guest complaints.
• Ensure to alert the Safety & Security Manager and/or Assistant Security Manager in case of an emergency.
• Ensure to follow at the Employees entrances:
• Check parcels and gate passes
• Control the movements of all the delivery men & visitors.
• Maintain employee\'s & visitor\'s register.

• Maintain general law and order as per the Management\'s policies.

Hygiene / Personal safety / Environment:

• Ensures that the workplace and storage areas remain clean and tidy
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel\'s security regulations (in case of fire etc)

Accor