Job Description

Requisition Number: 98330Location: Delhi NCR /Bangalore /Hyderabad / Chennai/Pune/Mumbai/ Kolkata/ Trivandrum (Hybrid Mode)Shift timings: -It is rotational, and the working schedule will likely be 4 days on and 4 days off, with hours per day including a 90 mins. break (subject to change as per management's discretion).UK time it's 7am to 7pm or 7pm to 7am.Now is the time to bring your expertise to a Security Analyst role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, , cybersecurity, and analytics to ensure they are future-ready.What to Expect:Were legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.We offer all the benefits you expect-

• Health benefits- Medical insurance, term life insurance, annual health checkup, virtual consultation
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

The EMEA Services Delivery function delivers professional and managed services to Insights clients across a broad range of technology and software offerings, delivers a scaled and consistent client experience, and employs methodologies through the following centers of excellence;

• The Customer Operations team provides high quality customer support across assigned regions from multiple delivery centers.
• The Engineering team provides automated and scripted innovative migration and implementation activities in order to achieve maximum efficiency, consistency, and performance.
• The Optimization & Governance team provides expertise in optimization and compliance services to clients on-premises or in the Cloud whilst maintaining cost efficiencies and savings.
• The Service Design & Delivery team, and each of its subfunctions, leads on designing client solutions in partnership with Insights clients before planning and executing end-to-end engagements.
• The Digital Innovation team explores and drives first-of-type innovations around technology including Artificial Intelligence (AI), Big Data, Advanced Analytics, Internet of Things (IoT), Connected Sensors, and Robotics.
• The Technology Solutions Group, through technology and business practice leadership, takes responsibility for the overall service strategy, and subsequent solution, and services development by a team of solution developers, product designers, and agile leaders. TSG also governs the repeatable processes, tools, and automation underpinning Insights service delivery.

Complementing each of the centers of excellence is the Service Delivery Management team, located in every country, which manages the client experience and ensures a truly client-centric approach across EMEA, and also the Services Operations & Transformation team which drives operational excellence and business improvements across all areas within the Services Delivery function.The Security Analyst will be responsible for monitoring security systems and platforms, analysing security alerts, and escalating potential security threats to senior team members for further investigation. The role will have a basic understanding of security operations and be able to work collaboratively with our clients and other team members to ensure that we provide the best possible service. The role will support multiple clients on a 24/7 basis and will require participating in a shift pattern.As a Security Analyst, you will get to:

• Conducting or assisting with security assessments and risk analyses to identify potential security threats and vulnerabilities.
• Developing and implementing security policies and procedures to protect our clients\' IT environments.
• Staying up to date on the latest security trends and technologies to ensure that our services are state-of-the-art.
• Monitoring and triaging security alerts.
• Investigating security incidents.
• Gathering information to support investigations.
• Responding to security incidents in a time and appropriate manner.
• Documenting and reporting security incidents.
• Participating in shift rotations to ensure 24/7 coverage. KEY RESULT INDICATORS & MEASURES OF SUCCESS

Key Result Indicator

• Time to triage and respond to security alerts.
• Accuracy of incident investigation and documentation.
• Timely resolution of security incidents.
• Customer satisfaction with incident response.

Measure of success

• Incident response and triage will be measured against SLAs via platform tools.
• Analyst response and accuracy will be measured by post incident review and Senior Analyst sampling of triaged incidents.
• Resolution of incidents will be measured against SLAs via platform tools
• Post incident response process.
• Feedback from clients on mitigation advice via SDM channels.

This list is not exhaustive, and teammates will be required to undertake additional responsibilities reasonably requested by their manager.Be Ambitious: This opportunity is not just about what you do today but also about where you can go tomorrow. By being a part you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.We are looking for a Security Analyst with::, KNOWLEDGEEssential

• Relevant experience in a security operations center or related field.
• Knowledge of security concepts, including threat actors, attack methods, and common vulnerabilities.
• Basic knowledge of security tools and technologies, such as firewalls, antivirus software, and IDS/IPS
• Understanding of fundamental networking concepts and protocols, including TCP/IP, DNS, and SMTP
• Familiarity with security best practices and industry standards, such as CIS, NIST and ISO
• Familiarity with Windows and Linux operating systems
• Ability to analyze and interpret security event logs
• Understanding of security technologies and practices, including firewalls, intrusion detection systems, and security information and event management (SIEM) tools.
• Good written and verbal communication skills
• Ability to work in a fast-paced, high-pressure environment.

Desirable

• Bachelors degree in computer science, Cybersecurity, or related field
• Industry recognized Security Qualifications: GCIH/GCIA/OSCP/CSSP/CISSP
• Industry-recognized Qualifications: networking, firewalls etc

Insight

• Received 35+ industry and partner awards in the past year

in revenue * #20 on Fortunes World's Best Workplaces list

• 14,000+ engaged teammates
• #13 on Forbes Americas Best Large Employers in IT Services
• $1.4M+ total charitable contributions in 2023 by Insight globally

We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Today's talent leads tomorrow's success. Learn about careers at Insight:EXPERIENCEInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India

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