Technical Operational Role: Maintain and Manage operations of State Datacenter along with all insfrastructure like BMS, Facilities Systems including PAC and UPS,Transformer, Electrical Panel, HVAC, RO & DG Set etc
About you
Major and Critical Incident/Ticket management in respect to BMS System, Transfrmer, DG Set, Electrical Panel and HVAC Cooling System.
Internal/External Audit Support.
Generate and Maintain Reports/ Logs and Records for further submission.
Liaisoning with vendor and for earliest rectification of faults to meet SLA.
Routine Back-up of CCTV and maintain the logs.
Intigration/configuration of devices installed in GSDC like Access System, CCTV, FSS, UPS,Elect Panel & DG Set/ Energy Meters etc.
Should be able to handle the Incidents/Problems during shift duties.
Proper communication skills.
Documentation and Reporting for GSDC devices and routine activities.
Additional information
Effective handling of Customer/User/Technical Escalations
Ensure Service Delivery and availability as per agreed SLA.
Primary troubleshoot incidents, problem & provide proper RCA for all incidents Root cause analysis and Preventive maintenance Participate in Change management , assess Risk and Impact and implementation plan
Supporting Organization in operations to avoid penalties. Supporting Organization on adhearing to ISO process Adhere and ensure team adhere to all the policy and processes defined in client location.
Contract
Regular
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