Company: Hollister Global Business Services India Private L
Summary The purpose of the Secure Start Services Operations Coordinator role is to manage end-user enrollment into Secure Start Services and sample fulfillment. This position will be responsible for overseeing and executing the set protocols for Salesforce data management to ensure every consumer receives a five-start enrollment and sampling experience.
Location India
Responsibilities
Qualify orders as enrollments or resamples based on a set of criteria
Search for existing users in database and/or create new customer profiles
Accurately add relevant datapoints into Salesforce.com to maintain data integrity
Input orders and comply with special instruction on order form
Communicate disqualified or pending enrollments to appropriate team
Comply to sample formulary quantities and SKUs
Cross-train on sample requests as necessary
Essential Functions of the Role
Excellent communication skills
Ability to work greater than 40 hours if need arises
Ability to sit for long periods of time
Ability to multi-task with strong attention to detail
Qualifications
Number of Overall Years Necessary: 0-2
Experience with Microsoft Office Suite/Outlook/Salesforce Data Management