Job Description

JOB PURPOSE
To partner with Store Ops team and HO Quality team to implement quality standards and to
monitor these against corporate guidelines and local regulations.
SPECIFIC DUTIES AND JOB FUNCTION
1. Responsible for ensuring products meet the established standards of quality including
reliability, usability and performance.
2. Specify quality requirements of raw materials with suppliers.
3. Establishes all Fresh Food product standards by studying manufacturing requirements;
conferring and negotiating with suppliers; implementing testing procedures.
4. Establishes fresh food product quality documentation system by writing and updating quality
assurance procedures.
5. Maintains food product quality by enforcing quality assurance policies and procedures and
government requirements.
6. Regularly deliver trainings at the store for store employees on quality standards.
7. Prepares product and process quality reports by collecting, analyzing, and summarizing
information and trends.
8. Ensures all documentation and processes are followed as per SOPs.
9. Participates by ensuring all necessary paperwork and quality standards are in place for HACCP
and other audits.
10. Collaborates with other functions such as Store teams, Head office Quality team, Commercial,
Legal etc. in case of any quality inspections for issue resolution and provides all required data
for the same.
11. Completes quality assurance operational requirements by scheduling and assigning
employees; following up on work results.
12. Any other task as assigned.
SKILLS REQUIRED
Education and/or Job Experience Requirements
1. Bachelors degree or equivalent in Quality function
2. Previous experience in conducting quality audits
3. At least 2-3 years of retail operations experience preferred
Core Competency
1. Strong analytical skills
2. Strong observation skills
Title: Section Manager - Quality
Location: Store
Department: Store Operations
Reports To: Store General Manager and dotted to General Manager Quality3. Excellent communication skills
4. Works effectively with store management and law enforcement
5. Cooperates with all departments
6. Good training skills
7. Open-minded
8. Professional
9. Attention to detail
10.Able to work for long periods of time walking or standing
11.Able to work varied hours, including late nightTechnical Competency
1. Must have in-depth knowledge of CPWI policies, rules and regulations
2. Good understanding of computer register records

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