Job Description

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.2B from the world\'s top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America\'s best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @ addresses.About the RoleAs a Growth Research Manager, you will be responsible for driving the success of the Sales Development Representative (SDR) team through strategic leadership and hands-on coaching. Your role involves recruiting, training, and mentoring a high-performing team of SDRs while establishing clear KPIs to track and enhance performance.You will have a strong background in data research, analysis, and management, with the ability to guide and develop a team of Growth Research SDRs. This role requires a strategic thinker who can drive the team\'s efforts in building and enriching databases, identifying high-intent buying signals from historical data, and supporting the broader sales and marketing initiatives. Your leadership will foster a positive, collaborative work environment, motivating the team through effective communication, regular feedback, and recognition of achievements.Please Note: This role will be Hybrid work which requires you to work three days from our Bangalore Office. Shift timing will be 6.30PM to 3.30AMWhat You\'ll Do:

• Team Leadership: Manage, mentor, and develop a team of Growth Research SDRs, fostering a high-performance culture and ensuring the team meets its objectives.
• Research Strategy: Oversee the team\'s research activities, including the use of tools like LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, Cognism, and Easy Leadz for database building and enrichment.
• Data Scraping: Guide the team in using scraping tools, such as Phantom Buster, to extract relevant data from websites and support TAM enrichment projects.
• Data Management: Ensure the team\'s proficiency in updating Salesforce accounts and contacts using LinkedIn Sales Insights (LSI) and other data enrichment processes.
• Excel Proficiency: Utilise advanced Excel skills for data analysis and project management, ensuring the accuracy and completeness of enrichment projects.
• Market Intelligence: Lead initiatives to validate and enhance existing information from data vendors, add new accounts and contacts, and build a robust Total Addressable Market (TAM).
• Identify Buying Signals: Develop strategies to leverage research skills for identifying high-intent buying signals, enhancing the team\'s contribution to the sales pipeline.
• Enablement: You\'ll be responsible to train and mentor the growth research reps for , preparing them for career progression into prospect-facing inbound and outbound SDR roles
• Collaboration: Work closely with marketing and sales teams to create a fully qualified and vetted account universe for global outreaches, directly impacting sales revenue

• Proven experience in a similar role, preferably in B2B SaaS sales development
• Strong leadership skills with a track record of managing and developing teams
• Proficiency in using research tools such as LinkedIn Sales Navigator, ZoomInfo, Apollo, Lusha, Cognism, Easy Leadz, and data scraping tools such as Phantom Buster, Octoparse or Parsehub
• Advanced Excel skills for project management and reporting
• Excellent analytical and strategic thinking abilities
• Strong communication skills, both verbal and written, in English
• Familiarity with Salesforce and experience in data enrichment and management

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