Sdo Authorizer Branch Banking Branch Banking
Year Mumbai, Maharashtra, India
Job Description
:SERVICE DELIVERY OFFICER (SDO)KRAs:
- Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping.
- Regular generation of leads for NTB customer and cross sell.
- The SDO will act as a backup to the SO.
- Non-transaction related servicing at the Branch - Audit, Reconciliation of Branch Accounts
- Customer query resolution -
- Should have a desire to know and understand financial terminology
- Cross selling of financial products
- Exploitation of other business opportunities sensed.
- Providing quality of experience that will ensure retention and positive word-of-mouth.
- Post-graduate or graduate with appropriate experience.
- Primary motivation customer service through querry resolution
- A senior teller or branch operations person.
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3459514
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMumbai, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear