Job Description

Country
India
Working Schedule
Full-Time
Work Arrangement
Hybrid
Relocation Assistance Available
Yes
Posted Date
12-Jul-2024
Job ID
3412
### Description and Requirements

GG12 SDL GOSC Process & Service Excellence


Position Summary

As part of global Process and Service Excellence team, execute business process re-engineering projects in Corporate Functions (including Finance)/ Operations domain. Create an impact for the business by enhancing customer centricity, improving efficiency and effectiveness, and optimizing cost within Operations Job Responsibilities

As part of global transformation team:• Own multiple workstreams of business process re-engineering projects in finance domain- Independently drive discussions with process owners, problem solving meeting with senior operations leaders.
• Conduct current state assessment and design target operating model.
• Identify pain-points/ improvement opportunities in the processes and assess their impact on the business.
• Design solutions corresponding to the pain-points/ challenges and prioritize them as by conducting cost benefit analysis.
• Create business cases supporting the solutions designed for the challenges.
• Create final deliverables for the stakeholders using PowerPoint, Word, Excel


As part of GSS Transformation Practices• Contribute to practice building activities - conduct knowledge sharing sessions.
• Coach junior members of the team
Education, Technical Skills & Other Critical Requirement Education

Graduation from a tier 1-2 institute, preferably MBA Experience •(In Years) 8 - 10 years of total work experience with at least 2-4 years of experience in insurance industry/ consulting firms
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• Minimum 2 years of experience in innovation, strategy & operations, transformational roles
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• Experience of leading junior consultants
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• Experience in Digital transformation in Insurance domain to be of added advantage
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Technical Skills

• Life Insurance domain knowledge
• Sound understanding of Finance processes (Record to Report, Order to Cash, Procure to Pay, management reporting, etc.)
• MS Office (MS Word, MS PowerPoint, MS Excel, Visio)
Functional Skills

• Ability to develop presentations that are clear and impactful.

• Strong analytical and critical thinking skills.

• Excellent people skills and ability to work effectively within a team.
• Critical eye to identify areas for improvement in the business.
• Team player with ability to create and deliver high-impact communications to stakeholders (written and oral)

• Ability to facilitate workshops, discussions among multiple stakeholders and obtain alignment on alignment on agenda items.
• Initiative-taking, initiative-taking, ability to work independently with minimal guidance.

• Ability to adapt approach to diverse cultures, communication styles, and working styles