Job Description

About Urban Company

Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise.


About the Role & Team

We are building to accelerate to 10x. That scale has UC doing 10M services monthly, a single-day peak of 500k services, and a highly trained base of 200k service professionals. The bedrock behind accelerating that scale and innovation is Tech First. This means a world where steady state requires zero people in the organization, where all processes (internal or for customers/partners) are autonomous via code, where tech is embedded into every way of decision making, and where tech allows a higher power of compounding.


The top levers for tech to lead in the next 2-3 years are:


• Redefining Retail - customer centric, category nuanced retail experience
• Excellence In Experience - consistency in delivering a service
• Digital Supply Creation - digitized creation of highly skilled, loyal supply base
• Technology Driven Rituals - make human powered decision making, operations redundant through tech

What you'll do:

• Working on complex architectural problems.
• Think about abstractions, systems and services and write high quality code.
• Have an understanding of loopholes in current systems/architecture which can potentially break in future and push towards solving them with other stakeholders.
• Think through complex architecture to build robust platforms to serve together all the categories and flows, solve for scale and work on internally built services to cater to our growing needs.

What we'll need:

• 5-8 years of experience in the industry solving complex problems from scratch and having graduate/post-graduate degree from top-tier universities.
• Ability to build scalable, sustainable, reliable and secure products based on past experience and leading teams and projects by themselves.
• Ability to bring new practices, architectural choices and new initiatives onto the table to make the overall tech stack more robust.
• History and familiarity with server side architecture based on APIs, databases, infrastructure and systems.
• Ability to own the technical road map for systems/components..

What can you expect:

• A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role.
• Energy and hustle of a startup with processes and depth of a big organization
• Expect to work with people you can learn from and are invested in your growth
• Opportunity to be part of the mission to transform customer and partner experience
• Latest tools and technology to get things done provided by the company
• Health insurance benefits for you and your family

At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.