Job Description

About FedExWe\'re on our way to becoming the world\'s most flexible, efficient, and intelligent supply chain. As the global landscape continues to change, we pivot and reinvent how we work\xe2\x80\x94so we can connect the world with people and products in the ways that matter. We\'ll always look for ways to work better, smarter, and faster. And our team members keep making a difference every day.Join FedEx in India- A diverse group of tech enthusiasts who are passionate about progress and innovation, working together to build solutions for our customers across the globe.- A passionate group of people committed to delivering outstanding experiences A culture that inclusive, and rewarding place to work, where growth and learning are prioritized, employee successes are celebrated, and team membersare delivering hope, change, and newThe roles and responsibility have been described as follows:Responsibilities:Team Facilitation

• Facilitate Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring their effectiveness.
• Promote collaboration and communication among Agile teams to ensure alignment and synchronization.
• Identify and address impediments to team progress.

Agile Coaching:

• Coach Agile teams on SAFe principles, values, and practices.
• Foster a culture of continuous improvement and adherence to Agile methodologies.
• Empower teams to self-organize and make decisions, fostering a sense of ownership and accountability.
• Provide guidance on Agile best practices and techniques.

Program Execution:

• Facilitate and actively participate in Program Increment (PI) planning events.
• Ensure that team priorities align with the overall program and organizational objectives.
• Collaborate with Product Owners to ensure a well-defined and prioritized product backlog.
• Assist teams in breaking down and estimating user stories.
• Define, track, and report key Agile metrics to measure team and program performance.
• Use metrics to identify areas for improvement and guide decision-making.
• Facilitate regular retrospectives and help teams implement improvements.
• Contribute to the Agile community within the organization by sharing best practices.

Stakeholder Management:

• Ensure transparent and effective communication within the team and with stakeholders.
• Collaborate with Product Owners, Release Train Engineers, and other Scrum Masters to address dependencies and impediments.
• Address and resolve conflicts within the team and escalate when necessary.
• Foster a positive and collaborative team culture.

Key Responsibilities:

• Participate in after hour escalations to assist on call team members.
• Performs the role of scrum master for one or more teams, leading multiple, simultaneous initiatives of complex programs / release trains.
• Practices the core Agile principles of collaboration, support, prioritization, accountability, and continuous improvement.
• Facilitates sprint demos, planning, and retrospectives.
• Tracks and communicates team velocity and sprint/release progress.
• Provides status reporting on key performance indicators (KPIs), schedule, resources, and milestone delivery.
• Perform other duties as assigned.

Must-Have:

• Strong agile practice skills/background (XP, SaFe framework, Scrum, POD).
• Effective leadership of scrum team(s).
• Experience in Jira /Confluence.
• Experience inCoaching backlog ceremonies and definition of ready adherence.
• Orchestrate solution demos to incremental value showcase.
• Strong mediation and negotiation skills

Good to Have:

• Demonstrated effective coaching.
• Demonstrated effective crucial conversation skills.
• Coach pairing sessions focused on story refinement.
• Skilled in Gherkin (Given, When Then) style acceptance criteria
• CSM/ Scrum / SaFe Certification is preferred.

Minimum Qualification:

• Bachelor\'s Degree/equivalent in computer science, engineering, or information systems and/or equivalent formal training or work experience.
• 6-9 years qualifying work experience in information technology or engineering environment.
• A related advanced degree may offset the related experience requirements.

FedEx