Job Description

About EvernorthEvernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Scrum Master Senior Analyst
Position Overview:Are you a passionate agile practitioner with experience as a Scrum Master and organizational change agent? Would you like to contribute creatively to a mission as meaningful as transforming healthcare? We are revolutionizing the way that caregivers across the country integrate information and make decisions. Can you help us? eviCore healthcare brings an unprecedented combination of scale, industry-leading technology and creative talent to change the way we experience healthcare. We are a company committed to advancing medical benefits management and enabling better outcomes for patients, providers, and insurers. We have the size and scale to tackle the complexity of todays and tomorrows healthcare system.Want to join us ?As a Scrum Master, you will routinely wear the hats of facilitator, teacher, coach, and mentor to help enable your product team to develop customer-centric software products from idea to production. The candidate would be a servant leader to the team cultivating an environment of efficiency and coaching on scrum best practices, removing team impediments (including addressing root causes), and facilitating collaborative interactions and events aimed at delivering business value. Although they will care about the success of the product, they will care more about the health and success of their team. An ideal candidate will comfortably speak to the essence of the agile manifesto's 12 principles and will exemplify the scrum values of focus, courage, openness, commitment, and respect.Responsibilities:

• Teach the mechanics and value of the scrum framework, along with value-driven product development techniques.
• Facilitate effective working sessions and team events as desired by the team. (e.g. vision, roadmap, release planning, sprint review, retrospective, sprint planning, story mapping...)
• Train the team to conduct effective daily stand-up meetings focused on attaining the sprint goal.
• Facilitate focused team retrospectives aimed at helping the team identify opportunities for improvement with a plan of action.
• Coach product owners in best practices for managing stakeholder relationships, as well as maintaining and organizing an effective product backlog.
• Teach and mentor organization in writing effective user stories.
• Facilitate the definition of done negotiations that enable higher product quality through better extreme programming behaviors and DevOps practices (TDD / CI/CD).
• Coach team members in agile estimation techniques aimed at generating effective team discussions and valuable, working software every sprint.
• Coach team members on the daily application of the Agile Manifesto's 12 principles and provide guidance on correcting anti-patterns and issues made visible by the scrum framework.
• Facilitate consensus-building activities and conflict resolution in order to improve team effectiveness.
• Frequently assess the scrum maturity of the team and organization in order to coach the team and organization to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Proactively conduct one-on-one conversations with team members focused on building trust, identifying coaching opportunities, and improving overall team cohesion and morale.
• Proactively anticipate and prevent impediments that may impact the team
• React with efficiency and tenacity to remove newly discovered impediments impacting the team, including elevating awareness of any organizational impediments discovered in the process. Ensure contributing causes, triggers, and knowledge gaps are effectively identified and addressed.
• Partner with Agile thought-leaders to explore and become involved in opportunities for improvement across the scrum teams and company as a whole.

• 3 to 5 years as practicing ScrumMaster, exclusively as ScrumMaster and not an SM-Project Manager-hybrid
• Multiple, advanced certifications beyond CSM or PSM-I (Candidate has obtained at least two of any of the following cert options: A-CSM, PSM-II, CSP-SM, PSM-III, ICP-ACC, ICP-ATF, CAL-I, CAL-II, CAL-E, CAL-O, CAL-T, ICP-APM, ICP-DAS)
• Proven, demonstrable expertise in group decision making (e.g. Liberating Structures & / or Kaners Diamond of Participatory Decision Making)
• Proven, demonstrable expertise in effective facilitation (e.g. visual / sketching techniques, graphic facilitation, & / or design thinking techniques)
• Proven, demonstrable expertise in coaching models (e.g. G.R.O.W., Coaching Conversation Arc, 9 Coaching Roles, Powerful Questions)

• Bachelors degree in related field with 3-5 years of overall experience.

Evernorth Health Services