Job Description

About EvernorthEvernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.About Evernorth:Evernorth Health Services, a division of The Cigna Group (NYSE: CI), creates pharmacy, care, and benefits solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Scrum Master Associate Advisor
Position Overview:The Scrum Master will be responsible for supporting the agile transformation and successful delivery for one or more agile teams. They will provide leadership and coaching to the team(s) they support to encourage adoption of agile principles and practices while empowering the team to grow towards becoming self-directed and self-managing. They will work to establish a safe team environment to allow for problems to be addressed with a focus on problem solving.Responsibilities:

• Act as a Scrum Master for one or more distributed agile teams.
• Support the team through servant leadership, leading by example.
• Establish, support and facilitate team level cadence and ceremonies such as sprint planning, daily stand up, retrospectives, backlog refinement, etc.
• Provide coaching and guidance to the team to support adoption of agile values, principles, and practices.
• Provide coaching and support to Product Owner in maintaining and refining product backlog.
• Support Product Owner in prioritization and forecasting of roadmap based on team velocity and stakeholder requests.
• Support the team in establishing realistic and achievable delivery commitments while operating at a sustainable pace.
• Act as an accountability partner to support the team in predictably delivering upon their commitments.
• Enables team to self-organize around removing their own impediments / blockers and escalates those that the team could not remove themselves.
• Facilitate, encourage, and support cross-team coordination and collaboration.
• Act as a change agent and help to build and support a learning environment for continual growth.
• Maintain metrics and data necessary to provide visibility on progress, quality and value to stakeholders.
• Participate in and contribute to internal agile communities of practices and/or Scrum Master Forums.

Required Skills:

• Passionate about continually learning new tools and techniques to support the team and encourages others to do so as well.
• Proactive, with the ability to adjust or flex approach based upon the situation at hand.
• Ability to earn the teams respect and lead by example.
• Ability to promote and educate agile / Scrum concepts and principles at the team level.
• Ability to partner and build relationships across the organization to collaboratively achieve goals.
• Ability to facilitate and support discussion and conflict resolution at the team level.
• Ability to promote a safe environment for constructive dialogue to encourage continual growth and improvement.
• Ability to communicate effectively and concisely with team members, program team members, and stakeholders.
• Ability to guide a team with diverse personalities and approaches toward becoming self-organizing and self-managing.

Required Experience & Education:

• 5+ years of experience as a Scrum Master on a Scrum team.
• 8-11 years of experience in IT.

Desired Experience:

• Industry certifications such as Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or SAFe Advanced Scrum Master (SASM).
• Experience with Scaled Agile Framework (SAFe).
• Experience with Jira.
• Healthcare experience.
• Experience promoting agile engineering practices such as pair programming, continuous delivery, TDD, etc.
• Experience acting as a Scrum Master for multiple distributed teams.
• Experience leading agile adoption at the team level.

Equal Opportunity Statement:Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

Evernorth Health Services