Experience in 2012 SCCM Application model and MS patching Troubleshooting client logs for application deployments Application 2012 model features and configuration Reporting using SCCM Creating queries in SCCM.
Provide mentoring and coaching to team members Responsible for writing and maintaining procedural and design documentation Analyze optimize and integrate applications and services Tier III support
Depth knowledge of desktop application troubleshooting
Leads research and develop new technology tools and scripts to support desktop computing and the end user desktop experience
Extensive hands on experience automating processes through scripting using VBScript PowerShell and batch scripting h
understanding of Active Directory including replication GPO and DNS
Extensive knowledge of Windows operating system patching enterprise class desktop hardware and software such as Windows 7 Mobile Device OS and antivirus Remote management and troubleshooting
Asset management and inventory
Strong understanding of TCP IP networking for LAN and WAN
Strong understanding of enterprise anti virus solutions endpoint data protection and encryption
Advanced knowledge of registry permissions and drivers and software required