Job Description

What you'll do? - SAP ATTP Production AIF configuration and monitoring for various interfaces


• Documenting and Reporting all the AIF errors with objects / error reasons / categories , on a daily basis

- Functional analysis of the monitoring results and deciding the corrective action with the review/approval from Product manager- Work in close collaboration with Serialization product manager and the serialization engineering team - Reprocessing of failed messages after the corrective action , and ensure that the respective serialised events are successfully registered in ATTP system accurately- Coordination with various internal business stakeholders and supporting them (compliance, warehouses , pharmacies) for error analysis and issue correction- On-call/emergency support for business if/when needed - Periodic review of the serialized events and objects registered in ATTP , for ensuring the compliance- Support the master data maintenance for serialization- Managing all SAP ATTP Production support actions via service-now incident management (or/and JIRA task) with proper SLAs and business approvals , and create knowledge documents for future references- Support the development and maintenance of various interfaces between serialization solution and other business applications like warehouse management system , pharmacy side receiving and dispensing systems , etc.


- SAP ICH Specific Support : EPCIS monitoring, coordination with SAP/Suppliers/Manufacturers in-case of EPCIS failures and performing needed corrections- 'Post Manual Events' in SAP ATTP , for the production system issues identified if any with the review/approval from Product manager/Business Owner- Technical documentation of the support processes , work arounds and approvals- ATTP System Performance monitoring and coordinate with Basis , security , DBA , and authorisation team whenever needed- Support in driving the CRQ/Change process for the SAP ATTP related changes- Support the bug fixes and enhancements in the existing solution from a functional capacity, and also contribute in the future interfaces/solutions to be developed- Coordinate with other SAP teams from Walmart (PI, Basis, Security, DBA , etc.) whenever needed as part of any incident/change management process , and be aligned with the general SAP practices from Walmart point of view.