Job Description

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Education and Work Experience Requirements: Excellent verbal & written communication skills, including ability to effectively communicate with internal and external customers both in English.


Must be able to work under pressure & meet deadlines, while maintaining a positive attitude and providing exemplary customer service


Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.


Mandatory Skills: Hands-on working knowledge in


SAP Customer Service.


Work experience in


SAP Sales & Distribution.


Work experience in


Implementation Projects.


Knowledge in


interfaces (EDI, API etc..).


Able to understand business processes, ability to validate the proposed solution & handle the requirements delivery.


Establish & maintain effective relationship with cross functional/technical teams.


Able to actively support business users.


Exposure


of S/4 HANA & Fiori Apps. Good to have skills : Working knowledge of


Warranty & Claims.


Work experience in


Roll-out Projects.


Ability to review the business blueprint, functional specifications for SAP Customer Service development, user acceptance test plans and participate in cutover activities during go-live phases.


Qualifications
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B.E or B.Tech


Additional Information
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8+ years experience in SAP CS / S4 HANA Service





Note - CS and S/4 Hana exp is mandatory