Job Description

A Snapshot of Your Day
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SAP CPI Expert play a role of service manager in near future and will be provided an atmosphere to learn & develop your skills in various dimensions & technologies.

How You'll Make an Impact


Ensure accurate and timely resolution of all assigned issues and requests in a highly professional service environment.


Create and maintain strong operational relationships with internal and external partners and other key collaborators.Accurately report all critical metrics including the work performed through ticketing system with details and outcomes.


Bring up product bugs or unresolvable cases to right channels


Manage and monitor licenses, subscriptions, and user management as necessary.Perform regular service reporting to all the key collaborators


Release management: drive implementation of releases at connected locationsPossible roll-out management (connect new sites, plants)


Analyze customer needs, document requirements, and design technical solutions.


Partner with other architects, vendors, partners, business, and technical teams to understand business needs and translate them into capability/platform roadmaps and work toward realizing the roadmaps for your services.


Excellent written and verbal communication from both business and technical perspectives in English language.


You will collaborate with the team to drive innovation, share knowledge, and support each other.


You will be responsible to meet deadlines and working across timezone to support Siemens Energy internal and external customers.


Ensure alignment to defined guidelines, processes, and procedures, while working within the work with development team to design and implement innovative solutions with a focus on adhering to standards, best practices, and code quality techniques


Build and maintain effective working relationship with service team of partner systems.

What You Bring
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• Total 6-8 years of work experience into Data Integration with at least 4+ years of experience as SAP CI expert with exposure to integration service management.
• Master's degree or equivalent experience in engineering with Computer Science/IT or equivalent.
• Managing collaborators from across geographies through clearly defined and governed processes, achieved through an amalgamation of standardized methodologies and practices (including conventional and agile methodologies).
• Customer-focused attitude with deep technical capability to achieve timely delivery of services.
• Planning and managing enterprise level services/applications for given KPI Targets in time and within budget.
• Working into SAP Integration suite or SAP CPI.
• Good to have experience in EQube MI as an advantage.
• Solid foundation into consulting, architecture and design focused on Enterprise Integration,service oriented architecture, Application Integration & good to have Business to Business (B2B) knowledge.
• Key expertise in providing Integration recommendation of leading iPaaS products (SAP CPI + EQube MI).
• Good to have experience on configuration and extension of standard iFlows and knowledge of API frameworks, ODATA & Integration via API's.
• Excellent skills on user documentation.
• Good understanding of web methodologies, REST Architecture, SOA, ESB, APIs, Web services, XSD, WSDL, Open API, XML, JSON, EDIFACT, X.12, ABAP Proxy, OData, Flat file.
• Protocols - AS2, HTTP(S), SOAP, JDBC, JMS. Mail, (S)FTP, SAP Adapters - IDoc, RFC, XI.
• Interface architecture knowledge with one or more on-premises/ SaaS packaged solutions for ERP, CRM, PLM, DMS, DMC, MES, Success Factor, workday systems (e.g., SAP, S/4 Hana, Salesforce, Teamcenter, Oracle etc.)
• Excellent communications and interpersonal skills and an ability to help customers find the right solution (not the obvious/easy one).
• Flexible in terms of short term and long-term travel.

About the Team
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"Let's make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.


In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.


Who is Siemens Energy?


At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.


Our distributed team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.


Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity
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Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.


Rewards/Benefits
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• Under our motto #BetterTogether, we offer our employees the opportunity to work flexibly and remotely. But our offices also leave nothing to be desired and offer space for inspiring collaboration and creativity.
• Our people are our most valuable asset. We in Siemens Energy care for your good health & wellbeing. Accordingly, we offer 'Home Collection based Preventive Health Check-up' to our employees and their family.
• The professional and personal development of our employees is very important to us. We give them the opportunity to learn and develop in a self-determined way. Various attractive programmes and measures are available for this purpose.
• Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis.


We value equal opportunities and welcome applications from people with disabilities.

Jobs & Careers: https://www.siemensenergy.com/global/en/company/jobs.html
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