Job Description

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Job Information

Date Opened


02/21/2025
Job Type


Full time
Industry


IT Services
City


All Deloitte Locations
State/Province


Karnataka
Country


India
Zip/Postal Code


560002
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Job Role:



An SAP CPI (Cloud Platform Integration) BTP (Business Technology Platform) Cloud Integration Support Consultant is a specialized professional responsible for providing support, maintenance, and enhancement of SAP CPI solutions within the SAP BTP environment. This role involves working closely with various business units to ensure seamless integration between SAP and non-SAP systems, addressing any issues, and implementing improvements to meet business requirements.

Key Responsibilities:

System Support and Maintenance:



1. Provide day-to-day support for SAP CPI BTP Cloud Integration solutions.



2. Troubleshoot and resolve issues related to SAP CPI integrations.



3. Perform regular system health checks and maintenance activities to ensure system stability and performance.



Integration Development and Configuration:



1. Design, develop, and configure integration flows using SAP CPI.



2. Implement integration scenarios between SAP and non-SAP systems, ensuring data consistency and reliability.



3. Collaborate with technical teams to implement custom developments and enhancements.



User Assistance and Training:



1. Assist end-users with functional queries and issues related to SAP CPI integrations.



2. Conduct training sessions and workshops to enhance user knowledge and proficiency in using SAP CPI.



3. Develop and update user manuals, training materials, and documentation.



Business Process Analysis and Improvement:



1. Analyze current integration processes and identify areas for improvement.



2. Work with business stakeholders to gather requirements and translate them into SAP CPI solutions.



3. Implement best practices and process optimizations to enhance integration operations.



Project Participation:



1. Participate in SAP CPI Support/Rollout/upgrade projects.



2. Assist in project planning, execution, and monitoring to ensure successful delivery of SAP CPI solutions.



3. Coordinate with cross-functional teams to ensure seamless integration of SAP CPI with other SAP modules and systems.



Compliance and Security:



1. Ensure that SAP CPI configurations and processes comply with regulatory requirements and internal policies.



2. Monitor and manage security aspects of integrations, including data encryption and access controls.



3. Support internal and external audits by providing necessary documentation and information.



Monitoring and Reporting:



1. Develop and maintain monitoring tools and dashboards to track the performance of integration flows.



2. Perform data analysis to support decision-making and strategic planning.



3. Ensure accurate and timely reporting of integration performance metrics.



Continuous Improvement:



1. Stay updated with the latest SAP CPI and BTP features, functionalities, and industry trends.



2. Proactively identify opportunities for system enhancements and process improvements.



3. Participate in knowledge-sharing activities and contribute to the development of best practices within the organization.

Skills and Qualifications:

Technical Skills:



1. Proficiency in SAP CPI (Cloud Platform Integration) and integration with other 3rd Party Applications.



2. Strong understanding of integration concepts, middleware, and APIs.



3. Knowledge of integration protocols (e.g., SOAP, REST, OData) and data formats (e.g., XML, JSON).



Analytical Skills:



1. Ability to analyze complex integration scenarios and translate them into SAP CPI solutions.



2. Strong problem-solving skills and attention to detail.



Communication Skills:



1. Ability to effectively communicate with technical and non-technical stakeholders.



Project Management:



1. Experience in managing or participating in SAP integration projects.



2. Strong organizational and time-management skills.

Experience:

1. Several years of experience working with SAP CPI and BTP.



Experience in integration projects involving SAP and non-SAP systems