Follow-up with support vendor and ensure issue resolution as per SLAs
Master Data Management
Manage all master settings and configurations
Act as the single point for creation/updation/deletion of master data
Review Master Data create/update/delete request from key users in excel format and upload using DTW
MIS & Reporting
Modification query reports
Create reports/dashboards/analysis in HANA
Generate periodic reports and share with respective stakeholders
Monitoring and reporting of exceptions
SAP Operations
Provides support to maintain the accuracy of SAP Reporting, Data entry and Functional Support.
Provides training as required to ensure employees are able to perform all SAP transactions. (Data Entry, Functional Tools, Setup and Reporting with Latest version SAP B1 HANA 10.0 FP 2102
Response to SAP software issue and coordinates a timely resolution includes SAP account logins.
Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of SAP solutions
Creates systems models, specifications, diagrams and charts to provide direction to application developers
Coordinates and performs in-depth tests, including end-user reviews, for modified and new systems
Conducts research on software products to justify recommendations and to support purchasing efforts.
Performs other duties as assigned by Operations Supervisor.
Meets with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issue
Coordinate with SAP Partners for developing, standardizing and customizing the various SAP application and reports.
Create, update and maintain all SAP Masters data with Forms (Business Partners, GL, Fixed Asset, Item Codes, Tax Codes, Bill of Materials)
Drive best business practices for Business One.
Education: Any GraduateExperience: 3-5 yrsBenefits