Job Description

At Air Products, our purpose is to bring people together to reimagine whats possible, collaborate and innovate solutions to the worlds most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.Reimagine Whats PossibleWe have an immediate opening for an SAP Basis Administrator within our DT (Digital Technology) Organization. The Basis Administrator role is part of a robust team that is responsible for the SAP installation and administration of over 100 non-prod and production servers, running on AWS private cloud. The role will perform new builds and ongoing system maintenance activities associated with this very large, highly complex SAP system landscape supporting critical Air Products business processes. This role will collaborate extensively with Functional Analyst, Infrastructure, Database and SAP team members. This position is located at our offices in Pune, India.Principal Accountabilities

• Perform SAP system administration providing insight needed to optimize and maintain the overall SAP reliability, availability, and performance
• Resolve issues by analyzing system logs, short dumps, locks, developer traces and system traces etc.
• Evaluate SAP Early Watch/Service Level reports and develop an action plan to address the gaps on an ongoing basis.
• Install, configure, and maintain all SAP system Basis components and add-ons
• Perform SAP upgrades and Support Package Stacks
• Meet defined SLAs by providing hands on support and technical leadership for incidents
• Continuously drive sustainable operational excellence in the areas of optimizing services and work processes, improving quality and reliability (reduce incidents, defects, and waste) and lowering total delivery costs
• Document processes for future reference.
• Participate in on-call rotation, monthly releases and work after business-hours as needed

Education and Experience Requirements

• Bachelors degree in Information Technology or in a related technical field (e.g., Engineering or Science) or equivalent education, technical training and experience
• 8+ years of experience working with Information Technology
• 6+ years of SAP Basis experience
• Broad knowledge of IT system administration and IT Infrastructure
• Ability to lead sophisticated technical issues across a variety of platforms
• Strong communication, problem solving, analytical, and teamwork skills
• Ability to work across the IT organization and the business functions
• Ability to assess and prioritize competing issues and opportunities.
• Self-Starter with strong initiative, a sense of urgency and passion.

We are the worlds largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

Air Products