Job Description

ify and resolve complex technical issues within our customer service-level agreements.
• Translate Business User functional requests requirements to build technical objects utilizing best practices.
• Able to perform under pressure during times like a system down situation.
• Ability to work across multiple teams to troubleshoot and resolve issues.
• Conduct working sessions with business users as required.
• Understanding of SAP S/4 HANA/IBP/ECC/APO/GTS and table structures, data elements/fields, & table inter-dependencies.
• Able to work with Basis team during troubleshooting providing guidance when required.
• The ability to research and apply OSS notes as required to resolve issues.
• Will need to become proficient in working within our ticketing system - ServiceNow.
• Must be a self-starter with ability to manage work with minimal supervision.
• Will work with operations team in support break/fix activities as well as some project work.
• Will be in an on-call rotation supporting team / organization
• Expected to meet SLA commitments defined by IT and agreed upon by the organization.
• Needs to be a self-starter and able to work independently following Corning established coding guidelines.
• Analyze software requirements to determine design feasibility.
• Develop software systems, including programming, documentation and testing procedures.
• Provide support and advice in all technical aspects during implementation.
Desired Candidate Profile

Qualifications :BACHELOR OF TECHNOLOGY