Job Description

Job Title: Salon ManagerJob Summary:

The Salon Manager oversees the day-to-day operations of the salon, ensuring smooth and efficient management of staff, customer satisfaction, and overall business performance. This role involves supervising salon staff, managing budgets, ensuring compliance with health and safety regulations, and promoting the salon's services to maximize profitability.

Key Responsibilities:

• Staff Management:
• Recruit, train, and manage salon staff including stylists, therapists, and receptionists.
• Schedule and organize staff shifts and appointments.
• Conduct regular performance reviews and provide feedback.
• Resolve staff conflicts and handle disciplinary actions when necessary.
• Customer Service:
• Ensure high levels of customer satisfaction through excellent service.
• Handle customer complaints and issues promptly and professionally.
• Develop and implement strategies to attract and retain clients.
• Operations Management:
• Oversee day-to-day operations to ensure the salon runs smoothly.
• Maintain salon equipment and ensure it is in good working order.
• Manage inventory, order supplies, and control stock levels.
• Financial Management:
• Develop and manage budgets, monitor expenses, and ensure profitability.
• Analyze financial performance and prepare regular reports.
• Implement cost-saving measures without compromising on service quality.
• Marketing and Promotion:
• Develop and execute marketing strategies to promote the salon's services.
• Manage the salon's online presence, including social media and website updates.
• Organize promotional events and special offers.
• Health and Safety:
• Ensure compliance with health and safety regulations.
• Maintain cleanliness and hygiene standards within the salon.
• Conduct regular health and safety audits and address any issues promptly.

Qualifications:

• Proven experience as a Salon Manager or similar role.
• In-depth knowledge of the beauty industry and salon services.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Good financial acumen and budgeting skills.
• Ability to manage multiple tasks and work under pressure.
• Proficient in using salon management software and other relevant tools.
• Certification or training in cosmetology or related field is a plus.

Skills and Competencies:

• Leadership: Ability to lead and motivate a team effectively.
• Customer Service: Strong focus on providing excellent customer experiences.
• Organizational: Highly organized with excellent time-management skills.
• Communication: Clear and effective communication with staff and clients.
• Problem-Solving: Ability to address issues and conflicts efficiently.
• Financial Management: Understanding of budgeting, financial planning, and cost management.
• Marketing: Knowledge of marketing strategies to attract and retain clients.

Working Conditions:

• Full-time position, requiring flexible hours including evenings and weekends.
• Dynamic and fast-paced environment.
• Interaction with a diverse clientele and staff.

Benefits:

• Competitive salary with performance bonuses.
• Professional development opportunities.
• Employee discounts on salon services and products.
• Health and wellness benefits.

Job Types: Full-time, Permanent, Fresher

Pay: ?13,378.55 - ?36,544.69 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid time off

Schedule:

• Day shift
• Fixed shift

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• total work: 1 year (Required)

Work Location: In person