Job Description

Responsibilities

• Manage day-to-day operations and staff
• Develop and implement sales strategies
• Monitor inventory levels and order new stock
• Ensure exceptional customer service
• Train, motivate, and mentor store employees
• Handle customer complaints and feedback
• Maintain store cleanliness and presentation
• Prepare reports on sales and other metrics
• Ensure compliance with health and safety regulations
• Coordinate promotional activities and events

Qualifications

• Proven experience as a store manager in retail
• Experience in the jewellery industry is highly desired
• Effective leadership and people management skills
• Strong sales background with a proven track record
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and projects
• Problem-solving skills and ability to handle customer complaints
• Knowledge of inventory management principles
• Bachelor's degree in Business Administration or related field preferred

Skills

• Salesforce
• Customer Relationship Management (CRM)
• Inventory Management
• Team Leadership
• Report and Data Analysis
• Conflict Resolution
• Point of Sale (POS) Systems
• Training and Development
• Microsoft Office Suite
• Communication Skills

Job Type: Full-time

Pay: ?20,000.00 - ?22,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Education:

• Secondary(10th Pass) (Preferred)

Experience:

• Accounting: 5 years (Required)

Work Location: In person