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Job Category Customer Success
Job Details
About Salesforce
We\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.
Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we\'re delivering the next generation of social, mobile and cloud technologies that help companies improve the way they sell, service, market and innovate-and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World\'s Most Innovative Company according to Forbes and one of Fortune\'s 100 Best Companies to Work For. Our "more human, less corporate" culture is built around doing work that matters, succeeding as a team and celebrating success.
You will accountable for the successful delivery of Salesforce solutions for our customers. These technologies include, but are not necessarily limited to products and APIs, Apex/Visualforce, Lightning, Amazon Web Services, mobile development technologies, and integration/ETL technologies.
The solutions you design are built for the long-term and will scale with the customer\'s growth plans seamlessly. You have demonstrable experience integrating systems via API\xe2\x80\x99s as well as a strong development background.
In this role, we are looking for someone with expertise in Salesforce and with sufficient hands-on experience on the different Salesforce clouds, Integration, Data Management, Apex/Visualforce and Lightning.
Responsibilities
Collaborate with clients to define requirements, deliverables, and set and manage expectations
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Familiar with source code, version management, and code deployment standards
Maintain a target billable utilization aligned to the role
Ability to understand a project and debug issues
Liaise with Salesforce product teams to support client implementations
Requirements
6+ years hands-on development exposure on the Salesforce platform
Ability to debug performance issues, both at client layer and apex layer
Design capability which is compatible with both desktop and mobile devices
Knowledge on different integration patterns
Knowledge on various asynchronous capabilities in salesforce and its use cases
Understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
Understanding of systems architecture and ability to craft scalable solutions
Understanding of key design patterns and large data volume limitations and standard methodologies
Understanding of data sharing and transparency considerations and how these play into platform architecture
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
Solid grasp of environment management, release management, code versioning standard processes, and deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Active Salesforce certifications or ability to achieve relevant certifications upon hire
Preferred Salesforce certifications
Salesforce Salescloud consultant
Salesforce service cloud consultant
Nice to have
Salesforce Certified Integration Architecture Designer
Salesforce Certified Community Cloud Consultant Certification
Salesforce Certified Development Lifecycle & Deployment Designer
Accommodations
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