Job Description

Why Patients Need You

Technology impacts everything we do. Pfizer\xe2\x80\x99s digital and \xe2\x80\x98data first\xe2\x80\x99 strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.

What You Will Achieve

You will help Pfizer build its information technology solutions. You will leverage your technical skills to design, develop and implement IT solutions which satisfy the short term or long terms needs of Pfizer. You will work on systems architecture, network systems and application infrastructure to deliver results.

As a Manager, you provide guidance to operational teams for managing projects. Your planning skills will help in preparing forecasts for resource requirements, and providing areas of improvement for products, processes or services. Through your comprehensive knowledge of principles, concepts and theories of the discipline, you will also work towards advancing new concepts and methodologies. You will be able to take a leadership role to facilitate agreements between different teams.

It is your hard work and dedication that will help in making Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Provide guidance, lead/co-lead projects, manage own time to meet objectives and plan resource requirements for projects across the division.
• Act as a thought leader on emerging digital technologies.
• Work within a team of product managers responsible for the vision, strategy, design, and roadmap of digital products for patients and the internal stakeholders.
• Use technical acumen and knowledge of technologies to provide detailed advice regarding applications and executes specialized tasks.
• Analyze support trends, identify and lead implementation of process improvements.
• Evaluate historical data and build appropriate models to understand user behavior, business trends, and performance.
• Collaborate with the Global Business Intelligence (GBI) regional and global colleagues for successful delivery of multiple projects.
• Ensure the delivery of project management deliverables as defined for the size, scale, complexity and regulatory compliance of the assigned program or project.
• Ensure proper Systems Development Lifecycle Management Regulatory Compliance.
• Deliver fully automation regression testing of major solutions for reduced testing time.
• Ensure application changes and fixes are aligned with Software Development Life Cycle (SDLC) and Change Management processes.
• Develop and maintain strong partnerships with Pfizer teams through a high performing engagement model, including vibrant Communities of Practice.

Qualifications

Must-Have

Collaborate with business analysts, product owners, architects, and other stakeholders to gather and analyze requirements for new features and enhancements in Salesforce CRM and Health Cloud.\xe2\x80\x8b

Provide guidance and coaching on Agile best practices to the teams and the wider organization, ensuring that Agile practices are adopted consistently across all projects.\xe2\x80\x8b

Work closely with the Enterprise Architecture group to ensure that solutions align with the overall enterprise architecture and technology roadmap.\xe2\x80\x8b

Develop and maintain project plans, ensuring that risks are identified and managed effectively and that the project is on track to meet its objectives.\xe2\x80\x8b

Manage project delivery, ensuring that projects are delivered on time, within budget, and to the required quality standards.\xe2\x80\x8b

Develop, test, and deploy custom Salesforce solutions that meet business requirements and adhere to best practices in coding, testing, and deployment.\xe2\x80\x8b

Integrate Salesforce CRM with third-party systems and applications such as MuleSoft, Tableau, and Health Cloud, using APIs and middleware.\xe2\x80\x8b

Participate in code reviews, troubleshooting, and performance tuning to ensure that applications are scalable, secure, and maintainable.\xe2\x80\x8b

Configure and customize Salesforce Health Cloud to meet the needs of healthcare providers and patients.\xe2\x80\x8b

Basic Qualifications

Bachelor\'s degree in Computer Science, Software Engineering, or related field.\xe2\x80\x8b

5+ years of experience developing custom solutions in Salesforce CRM and Health Cloud.\xe2\x80\x8b

At least 2 years of experience as a Scrum Master, with a strong background in Salesforce. Experience in an Agile/Scrum development methodology within sizable corporate organizations\xe2\x80\x8b

Experience working with project management methodologies such as PMBOK, PRINCE2, Safe or Agile.\xe2\x80\x8b

Experience with Salesforce Lightning and Apex programming language.\xe2\x80\x8b

Hands-on experience with integrating Salesforce CRM with third-party systems and applications, such as MuleSoft, Copado, AccelQ, and Automation.\xe2\x80\x8b

Expertise in Tableau reporting and dashboard development.\xe2\x80\x8b

Familiarity with Salesforce Health Cloud and its components, such as Care Coordination, Provider Relationship Management, and Health Cloud Data Model.\xe2\x80\x8b

Strong understanding of software development lifecycle (SDLC) methodologies, including Agile and DevOps.\xe2\x80\x8b

Knowledge of software security principles and experience implementing security controls in Salesforce, including OWASP, CIS, and NIST standards.\xe2\x80\x8b

Excellent communication, collaboration, and problem-solving skills.\xe2\x80\x8b

Experience in an Agile/Scrum development methodology within sizable corporate organizations

Nice-to-Have

Lead and manage multiple ARTs and Scrum teams to deliver high-quality, integrated solutions using Agile methodologies.\xe2\x80\x8b

Additional Salesforce Certifications that may include Administrator, Advanced Administrator, Sales Cloud Consultant, Platform App Builder, Platform Developer I, User Experience Designer, System Architect, or Application Architect\xe2\x80\x8b

Technology certifications such as Copado, GitHub, Test Automation Tool Suites (e.g. Pytest, Selenium, AccelQ)\xe2\x80\x8b

Agile trainings and certifications such as Scrum Master, Product Owner, Scaled Agile SAFE\xe2\x80\x8b

Working knowledge of Salesforce Health Cloud, Patient Connect product, systems within the Patient Services functions\xe2\x80\x8b

Knowledge of database, storage, hosting, cloud, application, analytics, and services technologies, Tableau analytics and reporting\xe2\x80\x8b
Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech

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Pfizer