Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SalesforceManagement Level Manager & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team members unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Level - Manager
Year of Experience 8Yrs 12 YrsEducational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.TechA career within Salesforce Practice at PwC AC Bangalore/Mumbai, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our clients challenges and developing custom solutions powered by Salesforce platform to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.ResponsibilitiesAs a Senior Associate, you will work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business challenges from strategy to execution. Specific responsibilities include but are not limited toBe actively involved in business development activities of the practiceContribute to the development of your own and teams business & technical acumenDevelop strategies to solve complex business challengesKeep up to date with local and national business and economic issuesContinue to develop internal relationships and your PwC brandThe RoleThis is a consulting role with an equal emphasis on technical delivery and strong client management. You will be the clients primary point of contact for the scope, requirements and Salesforce solution, delivering client solutions using the Salesforce technology set. You will operate across the project lifecycle from discovery through to development, test and training.ResponsibilitiesDevelopment of client solutionsDiscovery & design workshops to identify client requirementsDesign of Salesforce solutions to meet client requirementsBuild of Salesforce solutions using configurationData migration & integration using data transfer toolsInternal tests validations and FATs with clientEnd user training and other user adoption activityGeneralParticipate in recruitment activities where necessaryMaintain certifications in selected salesforce products (Sales and Service - Mandatory)Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date February 10, 2025

PwC