Salesforce Interaction Studio Architect Manager

Year    Bangalore, Karnataka, India

Job Description


Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism SalesforceManagement Level Manager & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our clients challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.
Role Level -Manager
Role Title - Architect
Year of Experience - 8+ yearsEducational Qualifications - B.E/B.TechThe Architect for this position will be working with the client and PWC Salesforce team to define the overall Marketing Cloud, Interaction Studio, CDP platform architecture and design. The Architect needs to be a demonstrated expert in technical and/or functional aspects who can participate in client discussion and lead the team to the successful delivery of MC,CDP, Interaction Studio Projects.Duties & Responsibilities:Serve as a Subject Matter Expert for Marketing cloud, CDP, Interaction Studio/ MC Personalization.Understand and implement key integrations between Marketing Cloud , CDP, Interaction studio and the broader Salesforce ecosystem.Drive requirements and design to identify and recommend workable solutions to clients across data driven marketing, single view of the customer, and marketing technology, with a specialization in Customer Data PlatformsDrive data profiling and unification approach.Create architecture and solution blueprints to meet client requirementsWork with project management to develop the overall implementation solution planWork with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies and ingest data to Salesforce CDPWork with business and technology client representatives to gather functional and technical requirementsHands on developer to work with the development team to implement the solutionQualifications:Overall 8+ years of experience in MarTech and/or Marketing Data & Analytics space.Minimum 1 year of hands-on full lifecycle CDP implementation experience on platforms like Salesforce CDP etc2+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructureExperience with data architecture (ideally with marketing data) using batch and/or real-time ingestionRelevant Salesforce Marketing Cloud and IS/ MC personalization platform experience.Understanding of web technologies including HTML5, CSS, and Javascript
  • Understanding of web application architecture including single page applications and server-side
HTML web applications.Experience with Technologies and Processes for Marketing, Personalization, and Data Orchestration.Experience with marketing campaign design and implementation. Experience in online ad serving or site serving platformsRelevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus (Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.)Ability to work independently and be a self-starterComfort and ability to learn new technologies quickly & thoroughlySpecializes in gathering and analyzing information related to web and data integration, real time interactions, and customer use casesExcellent analytical & problem solving skillsDemonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessionsKnowledge of Data Governance and Data Privacy concepts and regulations a plusEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional SkillsDesired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date June 4, 2024

PwC

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Job Detail

  • Job Id
    JD3330202
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year