Job Description

We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design and engineering meet scale. With more than 29,000+ employees and present in 33 countries across 5 continents, we\'re partnering with companies like Google, Electronic Arts, and Santander, among others.We are looking for ingenious Salesforce Functional Consultant to join our Salesforce Studio. Globant\'s Salesforce Studio uses technology ecosystem, to enable organizations to transform their business, drive desired outcomes, and build customer loyalty and growth. We build better experiences and augmented digital engagements for our vast clientele. Come join the team and seek reinvention with Salesforce.Job SummaryWe are looking for a Salesforce Business Analyst and Configurator with strong Salesforce platform knowledge and very solid client interaction skills.ResponsibilitiesSupport Solution Architects in Salesforce projects (including Sales, Service, Community, etc)Serve as a trusted advisor to Globant clientsDemonstrate knowledge of salesforce and relevant business processesElicit requirements and document user storiesResponsible for documentation including requirements, user stories, designs, deployment plans, etc.Support System Test and User Acceptance Test activitiesComplete hands on configuration activitiesFind creative solutions in order to successfully implement requirementsParticipate in and build relationships within the Salesforce communitySalesforce Knowledge: Deep understanding of Salesforce platform features, functionalities, and capabilities. Familiarity with Salesforce objects, fields, workflows, automation, security, and reporting.Configuration and Customization: Ability to configure Salesforce settings and customize the platform to meet business requirements. This includes creating and managing custom objects, fields, page layouts, validation rules, workflows, process builder, and customizing user interfaces.Data Management: Proficiency in data management tasks, such as data import/export, data cleansing, data deduplication, and data security. Knowledge of data migration tools and best practices.User Management: Experience in managing user profiles, roles, permission sets, and sharing settings. Understanding of Salesforce security model and best practices for user access and data visibility.Reporting and Dashboards: Ability to create and customize reports and dashboards to provide actionable insights to stakeholders. Knowledge of report types, report formulas, report filters, and dashboard components.Required QualificationsBachelor\'s or Master\'s degree in Computer Science, Information Technology or related field4+ years of experience in Salesforce ecosystemMinimum 3+ years of experience with successful project delivery on the Salesforce platform as consultant.Experience producing requirements and providing input to solution design documentationTrack record of successful project delivery and client satisfactionBe a self-starter and result-oriented - he/she will be able to take a task and achieve itsobjectives with minimal guidanceBe creative, resourceful and able to think outside the boxExcellent oral and written communication skillsAbility to work well with a teamAttention to detail and problem solving skillsSalesforce Admin CertificationPreferred QualificationsConsulting experienceExperience with other Salesforce products including Commerce Cloud, Health Cloud and any other cloud would be good to haveAdvanced Salesforce certification

Globant