Job Description

We are looking for SalesForce Developer - Service Cloud to join the team immediately TITLE: SalesForce Developer - Service Cloud LOCATION: India ( Bangalore ) - twice a week onsite hybrid model ( MUST ) Compensation: Competitive RESPONSIBILITIES - Develop comprehensive configuration / customization designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes. - Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability and performance (Stay ahead of the curve) - Oversee Salesforce.com administrators and developers to make sure requirements are being met and timeline is adhered to. - Identify detailed business requirements to support Salesforce.com implementation within the scope of prioritized enhancements and projects - Develop comprehensive training materials and other change management collateral as appropriate for each initiative, deliver training to super users and end users as appropriate. REQUIREMENTS - 5+ years of Salesforce platform experience (Service Cloud, General Configuration, etc...) - 4+ years of Force.com development experience (APEX, Visualforce, Portals / Communities) - Deep understanding with technical capabilities of Visual Force, APEX APIs, APEX Triggers, and APEX Web services. - Take complex client and vendor concepts and articulate them to audiences of varying perception levels. - Experience in designing and building cloud apps - Ability to lead enterprise engagements, facilitate meetings, and lead customer support projects. - Ability to create solution design documentation that supports the business requirements and business processes, which may include: Data Model, Object & Field Definition, Wireframes, and more. - Excellent written, verbal presentation and organizational skills, ability to interface with all levels and business units. - Must work independently in complex fast paced environment to ensure quality and timeliness of system information. - Salesforce.com Certifications (Admin, Consultant, Developer and Architect) - Experience working with or managing an SI team - Bachelor\'s degree

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