Job Description

You are as unique as your background, experience and point of view. Here, you\xe2\x80\x99ll be encouraged, empowered and challenged to be your best self. You\'ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you\'ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.:What are we doing -Our intention is to bring a new age digital experience for our employees for our enabling functions. To redefine how various departments interact & collaborate, adding ease, effectiveness and convenience with each and everything we do for our clients. We are building an integrated system, which provide ease of doing business to each department-keeping employees at the center of design. We will manage measure and optimize this system continuously, deepening our insights and improving effectiveness.Your role is to build awesome digital experience that users love and will build out our internal systems ecosystem to support the same. You will be guided by your deep understanding of our internal processes as well as digital innovators, and your close relationships with other stakeholders.Preferred SkillsWhat you must possess -

• Should have implemented 2-3 Sales oriented applications in Salesforce Service cloud, lightning experience and community cloud.
• Strong hands-on LWC (lightning web component) experience in Salesforce. Experience on web service integration between Salesforce and external systems (REST/SOAP).
• Strong Salesforce OOTB Configuration, customization (apex-based) and automation experience.
• Has knowledge/prior experience to DevOps tools (BitBucket, SourceTree, Ant Migration Tools, and Jenkins) and process.

Good to have :

• Experience in Salesforce Sales cloud or FSC cloud, Experience in AURA component development in Salesforce, Experience in building apex based BATCH implementation, Knowledge of JavaScript.
• Strong collaboration skills, working with multiple stakeholders, Excellent problem solving skills to analyze options and arrive at the best solution Innovative thinking that can break down barriers and provide unique solutions
• Firm grasp of development methodologies, particularly agile development Analytical skills to develop or leverage reporting tools to measure performance Effective relationship builder with skills to influence
• Expert written and verbal communications skills
• Resilient - can navigate through Organization bureaucracy.
• Able to understand, influence and leverage internal IT talent and processes Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business
• Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience
• Work on Salesforce automation to streamline processes Manage multiple stakeholders\' engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams Identify project issues/risks and present alternatives to alleviate or resolve them Qualifications

QualificationsWhat you must bring -

• Engg. Degree / MCA from a reputed institute 3 - 5 years\xe2\x80\x99 experience working with digital products, preferably in internal automation of an organization
• Ability to manage and execute large scale change programs that are transformational both from a business and technical requirement expectation Experience in working with startups in India

ResponsibilitiesWhat will you do -

• Contributing to technical documentation & realization of the requirements Developing customized PoCs & solutions within the Salesforce platform Designing, coding, and implementing Salesforce applications
• Perform configuration and customization of the Salesforce.com platform. Participate in efforts to develop and execute testing, training and documentation

You will gain to -

• Make an impact to the organization by leading the Digital Workplace Agenda across multiple Business Functions and Employee Programs.
• Own and build best in class experience for the workforce that combine virtual and physical workspaces as well as digital tools that can drive productivity and deliver a consumer-grade experience for all employees.
• Evaluate and implement Intelligent Systems & technologies to build a Connected Enterprise Workplace Weave digital capabilities into the fabric of the enterprise\xe2\x80\x94working across departments and functions to make sure that smart ideas and tools aren\xe2\x80\x99t limited to one corner of the organization.
• Conduct in-depth study and diagnosis of business processes, redesigning work activities and processes to determine the best combinations of automation (e.g., robotics, cognitive) and human skills.
• Be a transformation Agent who will orchestrate several digital initiatives that involves large number of changes and upgrades in employee processes and systems across functions Embed real-time analytics that yield business insights and drive tactical and strategic decisions.

Job Category: IT - Digital DevelopmentPosting End Date: 29/04/2024

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