Job Description

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.

You will work closely together with the Market Europe Sales Operation team. You will thereby understand the need of our internal customers.

You will also work together the CX Data Science team, which you will be a virtual member of.

What you will learn and contribute to

Planning, development, testing and deployment of CX AI use cases with focus on Market Europe

The type of use case you will work on will center around one or more of the following:

As part of our team, you will work on:

• Machine learning prediction models,
• The use of machine learning to automate the currently manual business planning process
• Knowledge mining and recommendation systems to improve the likelihood to win new business

Your skills and experience

You must have:

• Proficiency developing software probably in python using jupyter notebooks
• Proven competency in agile and lean software development
• Experience in Classic Machine Learning solutions and Machine Learning workflow
• Experience in SQL
• Experience in deep learning
• Experience in natural language processing
• Competency in mathematics and statistics
• Competency in Linux environments and Security
• Competency in SCM (Git), Automation tools, infrastructure automation,
• Competency in Azure, container, orchestration, cloud solutions
• Nokia Business and process understanding
• Effective communication in English (written and verbal)

Nice to have:

• Experience in app development
• Understanding of telecommunication technology and network planning
• Knowledge of macro economics

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information