Salesforce Cpq Admin
Job Description
Job Title : Salesforce CPQ Admin Location : Pune Experience : 2+ Years Skills : CRM, Salesforce Administration, CPQ : Bachelor\'s degree and 3+ years of experience in IT. A minimum of 2 years of working experience in any one or more of the following - CPQ/Salesforce/CRM and AWS platform. Working experience related to configuration, customization and mappings of CPQ software. Expertise in installation of CPQ packages integrated into Salesforce or other CRM products. Product installation, upgradation, maintenance based on the customer requirements. Test server creation to deploy CPQ solutions for Testing and UAT purposes. Handling queries related to application, user account management, back up, database version upgrades etc. Monitor the arrival of tickets and offer troubleshooting. Inform customers of the status of application availability (cloud services). Support the maintenance and troubleshooting of the data platform. Partner with the client\'s development and support teams to flag issues and coordinate communication to customers affected by outages. Provide technical guidance and support to customers who work with CPQ. Create and maintain the knowledge base and work with the client team to modify or update documents on a central repository. Good communication skills and customer service skills. Willingness to work in rotational shifts (24x7). \'
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Job Detail
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Job IdJD3113704
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPune, Maharashtra, India
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EducationNot mentioned
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ExperienceYear