Job Description

Job Title: Salesforce Business Analyst (with proficiency in Lightning Platform only can apply) Location: Chennai, Bangalore (Hybrid) Experience: 4 to 10 years Job Type: Full-Time Notice : Only Immediate Joiners/15Days Position Overview: We are seeking a seasoned Salesforce BA with extensive knowledge in Lightning platform. The ideal candidate should serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Key Responsibilities: Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs. Work directly with and serve as the liaison between business units, technology teams and support teams. Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new software or enhancements to existing software. Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades. Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments. Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to the Salesforce release upgrades. Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments. Highly Proficient in Lightning Platform and capabilities and configuration Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Operate at a high technical level for all phases of IT projects; ensuring broader business implications of proposed IT solutions are considered. Identify applicable technology alternatives to given business problems using applied research and tools; reviews new products/services using pre-established evaluation criteria that include architecture standards and the standards to request proposals with outside firms. Demonstrated the ability to translate business requirements and technical solutions into user stories within the Agile framework Preferred Qualifications: Salesforce Certified Business Analyst, Salesforce Certified Administrator A minimum of 4 years of experience Salesforce Business Analysis Proven Salesforce.com integration and administrative skills Excellent communication and documentation abilities. About Oktovia: Oktovia, a visionary company, dedicated to unlocking infinite possibilities for businesses in today\'s rapidly evolving digital landscape. With our relentless commitment to excellence and innovation, we specialize in cutting-edge digital transformation services that propel organizations towards success. Our comprehensive suite of services includes Salesforce, Workday, ServiceNow, RPA, Digital (UI/UX), Quality Engineering & Assurance, and Data Modernization, empowering businesses to address unique challenges and achieve their goals. Partner with us as we shape the future of innovation, unlocking new opportunities and inspiring success for businesses across industries.

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