Job Description

Are you an experienced Salesforce Business Analyst looking for a new challenge? Our client, a leading company in Gurgaon, is looking for a talented individual to join their team. If you have a strong background in Salesforce and business analysis, and you\'re passionate about leveraging data to drive business decisions, we want to hear from you!Location: GurgaonYour Future Employer: A renowned insurance set-up in Gurgaon, known for their commitment to diversity, inclusion, and employee development, headquarted in London & with a total headcount of 10k+ employees across the globe.Responsibilities:
- Gather and analyze business requirements to design and implement Salesforce solutions
- Collaborate with stakeholders to understand their needs and translate them into technical requirements
- Perform data analytics and create reports to provide insights for business decision-making
- Conduct user training and support during Salesforce implementations
- Identify and troubleshoot issues within Salesforce platform, and liaise with technical teams for resolutionsRequirements:
5+ years of experience as a Salesforce Business Analyst
Proficiency in Salesforce platform with a strong understanding of ticketing and data analytics
Proven track record of gathering and translating business requirements into technical solutions
Excellent communication and stakeholder management skills
Salesforce certification(s) will be an added advantageWhat\'s in it for you:
Competitive salary and benefits package
Opportunity to work with a dynamic team and contribute to innovative projects
Professional development and growth opportunities within a diverse and inclusive organizationReach us:
If you feel this opportunity is well aligned with your career progression plans, please feel free to reach us with your updated profile at aayushi.grover@crescendogroup.inDisclaimer:
Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status.Note: We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don\'t hear back from us in 1 week. Your patience is highly appreciated.Profile keywords: Salesforce, Business Analyst, ticketing, JIRA, Confluence, Data Analytics/Business Analytics

Crescendo Global