We\xe2\x80\x99re Maropost-India, a 2023 Great Place To Work certified company and Canada\xe2\x80\x99s 4th fastest growing tech company as named by Profit 500! Our Software as a Service Marketing Cloud technology provides organizations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile messaging, landing pages, and ecommerce.
Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified ecommerce platform empowers thousands of B2B and multi-channel ecommerce businesses, big and small, to achieve more. From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform connects it all.
We\xe2\x80\x99re on a mission to build the most technically advanced marketing & ecommerce platform in the world coupled with unsurpassed customer service and support.
About the role
The Salesforce Administrator is responsible for the day-to-day management of Salesforce.com data, processing, output, security, and maintaining the overall health baseline. The Salesforce Administrator will be required to coordinate with multiple user departments including Sales, Marketing, Customer Support, and IT departments.

• Work alongside current Salesforce developers and key stakeholders to understand and build on existing processes and requirements.
• Take ownership with primarily maintaining the data, security, and health of the Salesforce.com environments.
• Contribute and aim to deliver creative solutions by streamlining existing processes using the latest Salesforce technology and improving platform efficiency and productivity.
• Drive to continuously improve the quality of information within the Salesforce.com instance.
• Work with our Salesforce development team helping enhance processes for support, administrative tasks, development, and change management.
• Use Salesforce.com and relevant apps for data maintenance and cleanliness.

Essential skills and experience:-

• Minimum 2 years of experience as a Salesforce administrator required.
• Salesforce Certified Administrator.
• Knowledge and experience with Lightning.
• In-Depth knowledge of Reports and Dashboards.
• Strong understanding across SF clouds and functionality, Sales, Service, Experience.
• Optimize salesforce processes including changes to applications, objects, fields, flows, approval processes, lightning layouts, etc
• Understanding of integration concepts.
• Understanding of object-oriented concepts, and salesforce data models
• Proficiency in problem solving to diagnose and resolve technical issues using standard salesforce functionality and best practices
• Database management.
• Ability to effectively communicate details and impacts of proposed software solutions
• Ability to document solutions clearly and explain how they impact other areas of Salesforce and the business
• Understand project life cycle and development methodologies, perform testing of system enhancements within a test environment and other quality assurance tasks
• Experience working in an environment that cultivates innovation and action-oriented work ethics.
• Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organisation.
• Ability to critically evaluate and prioritise information gathered from multiple sources and reconcile conflicts.
• Ability to assess the impact of new requirements on Salesforce and other integrated systems.
• Strong understanding of the Salesforce platform, with the ability to use objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
• Strong understanding of Salesforce best practices and functionality required.

Equal Employment Opportunities:
Maropost is deeply committed to promoting diversity, advancing equity and fostering a culture of inclusion. Therefore, we invite applications from marginalized and equity-seeking groups. Individuals seeking employment at Maropost are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.