Job Description

:Company:Imagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is human-centered proptech company that creates positive transformation wherever space, people and work meet through our industry leading technology. We empower organizations with this technology to transform physical spaces into regenerative places that fuel positive impact for people, portfolio, and our planet.Our team is constantly evolving to deliver exceptional value to customers worldwide and remain at the forefront of future-proofing building with our innovative solutions. If you are passionate about turning everyday spaces into extraordinary places - join us - and start making your impact today.To learn more about Enlighted, visit us at www.enlightedinc.comOur Team:Everything we do at Enlighted is underpinned by our values. We know it is not just what we do that matters, it is how we do it that makes the difference. We expect all team members to live our values and create a culture where everyone is inspired to be their best.You have a unique opportunity to chart your professional path by owning your development, your career, and your future. We encourage all employees to hone their skills, acquire new ones, and explore continued opportunities within Enlighted and Siemens - the brightest way to advance your career!LocationEnlighted - Global Technology Center, ChennaiRoleSalesforce AdministratorExperience5 to 7 yearsResponsibilities:

• We seek a proactive individual for a varied technical and business-facing role who can help continually improve and enhance our Salesforce platform, gather requirements, design scalable best practice solutions, and effectively meet the demanding needs of the Salesforce project.

• Salesforce configuration changes, including (but not limited to) Flow, milestones, assignment rules, approval processes, custom objects, lightning record pages, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, custom metadata, and mobile administration.

• Oversee all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules.

• Develop and maintain reports and dashboards to provide actionable insights to stakeholders and drive data-driven decision-making.

• To ensure the reliability and security of the Salesforce platform, perform regular system maintenance tasks, such as user management, data cleanup, and security audits.

• Stay informed about the latest Salesforce features and updates, and proactively identify opportunities for process improvements and system optimizations.

• Understanding of fundamental triggers/Apex code knowledge

• Data management to improve Salesforce data quality, implementing rules and automation as needed.

• Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer

• Daily user support Issues for a community of 150 users, including ongoing user training

• Drive progress and solve complex issues through Salesforce standard methodologies

• Skilled in sandbox environment management and at following industry Standard CI/CD benchmarks and helping lead all aspects of Release Management for all Salesforce organizations

• Implemented and managed integrations between Salesforce and other business systems, ensuring data integrity and seamless communication.

• Management of integrated applications

• Work on multiple projects as architectural project lead or internal consultant. Be viewed as a specialist and provide knowledge and counsel to others.

• Collaborate with stakeholders to gather requirements, define project scope, and translate business needs into technical solutions within Salesforce, leveraging tools such as Process Builder, Flow, and Workflow Rules

• Improve and build solutions to address architectural gaps or technical debt.

• Create roadmaps and set priorities, working closely with the Salesforce manager and stakeholders.

• Provide strong analytical, problem-solving, technical, and project management skills to effectively collect requirements, identify alternatives, and design and deploy quality solutions.

• Bachelor's degree or higher in Computer Science or equivalent

• Salesforce Certifications (Administrator or Advanced Administrator)

• Expertise in Salesforce best practices across the platform, including third-party applications.

• 5+ years of experience in Salesforce Administration

• 5+ years of experience in computer software admin/development in a company environment

• Excellent interpersonal skills, as well as excellent communication skills, verbal and written.

• Excellent ability to work in cross-functional teams.

• Must be able to work quickly with a high level of accuracy.

• Experience in implementation and configuration of Sales, Service, and Experience Cloud, Salesforce Community Sites, and Salesforce CPQ is mandatory

• Regularly evaluate new Salesforce features and third-party solutions and explain benefits and risks.

• Electronic Signature Management (Examples: DocuSign, EchoSign)

• Marketing Automation Platforms (Examples: Marketing Cloud, Pardot, Marketo, HubSpot)

• Customer Success Platforms (Gainsight)

• Sales enablement tools and platforms

• Document Creation tools (Examples: Conga Composer, Drawloop, Webmerge)

• Microsoft Office 365 (Emphasis on Microsoft Excel)

• Tableau or Power BI Reporting

Siemens