Sales Training Manager

Year Mohali, Punjab, India

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Analyze Training Needs: Identify what training is needed for team members who interact with customers over the phone, both incoming and outgoing calls.
Create Sales Training Programs: Develop quality training programs to help team members upsell (sell additional products) and cross-sell (sell related products).
Plan Training Schedules: Organize and plan training sessions regularly.
Evaluate Training Impact: Assess how well the training is being applied and how it helps in generating new business from existing customers.
Improve Processes: Find any issues in the current processes and suggest improvements to enhance customer experience.
Report Effectiveness: Provide reports on how effective the training programs are.
Maintain Training Records: Keep the training curriculum and records updated.

Education Requirements for Sales Training Specialist

Bachelor\'s Degree: A degree in Business, Marketing, Communications, Education, or a related field is preferred.
Relevant Experience: Practical experience in sales, customer service, or training and development is highly desirable.

M.9988249788 hr@riverdaleindia.com Job Types: Full-time, Permanent Pay: \xe2\x82\xb930,000.00 - \xe2\x82\xb940,000.00 per month Schedule:

Experience:

Work Location: In person

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