Sales Telecaller
Year Hyderabad, Telangana, India
Job Description
Summary of the Role: We are seeking a motivated and enthusiastic Customer Service and Sales Telecaller to join our Sales and Customer Service team. The ideal candidate will be responsible for providing excellent customer service, handling inbound and outbound calls, and promoting our products/services to potential customers. Responsibilities:
- Handle incoming customer inquiries and provide accurate information about products/services
- Make outbound calls to potential customers to introduce products/services and generate sales leads
- Drive the digital initiatives and educate customers to adopt to the digital banking/service
- Listen to customer needs and tailor product recommendations to meet their requirements
- Maintain a thorough understanding of the company\'s products/services and be able to explain features and benefits clearly to customers
- Handle and resolve customer complaints and concerns in a professional and empathetic manner
- Keep accurate records of all interactions and transactions in the CRM system
- Stay updated on industry trends, product knowledge, and competitor offerings
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Day shift
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- Sales: 1 year (Preferred)
- Hindi (Preferred)
+91 9540341515
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Job Detail
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Job IdJD3185042
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear