Job Description

We are looking for an experienced Floor Manager preferably from Retail Industry with minimum of 2 years experience.

DUTIES

• Assigning tasks and responsibilities to employees according to their skills, and work experience
• Providing clear instructions and guidance on completing assigned tasks
• Monitoring the performance and productivity of employees
• Conducting regular check-ins and team meetings to understand employees' concerns
• Providing regular feedback to help employees perform their duties efficiently
• Helping employees develop additional skills and knowledge through staff development programmes, workshops and training sessions
• Regularly inspecting work areas to identify areas for improvement
• Ensuring proper resource allocation, such as personnel, equipment and materials
• Identifying and addressing operational inefficiencies, such as frequent downtimes, inefficient workflows or quality control issues
• Placing orders for replenishment according to forecasted demand and considering factors such as historical sales data, lead time, market demand, competitor pricing and seasonality
• Conducting periodic inventory audits
• Resolving issues and complaints promptly
• Escalating complex or unresolved complaints to the relevant departments
• Following up with customers to collect feedback and ensure they have no additional issues

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Experience:

• Inside sales: 3 years (Preferred)

Work Location: In person