Job Description

Job Title: Telesales Team Leader Role Overview: As a Telesales Team Leader, you will be responsible for leading and motivating a team of telesales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment. Responsibilities: ? Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance. ? Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed. ? Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement. ? Develop and maintain a comprehensive understanding of our insurance products, processes, and systems to effectively support and guide team members. ? Monitor sales calls and provide ongoing coaching to enhance sales techniques, product knowledge, and customer service skills. ? Collaborate with other departments to streamline processes, resolve customer issues, and ensure a seamless customer experience. ? Stay updated on industry trends, competitor activities, and regulatory requirements to inform sales strategies and maintain compliance. ? Prepare and analyze sales reports, identifying trends and opportunities for improvement, and presenting findings to management. Requirements: ? Proven experience in insurance telesales, with a track record of meeting or exceeding sales targets. ? Previous experience in a leadership or supervisory role, with strong coaching and teambuilding skills. ? Excellent communication skills, both verbal and written, with the ability to effectively interact with team members, clients, and stakeholders. ? Strong organizational skills and the ability to prioritize tasks in a fastpaced environment. ? Proficiency in CRM software and MS Office Suite. ? Demonstrated ability to analyze data, identify trends, and make datadriven decisions. ? Knowledge of insurance products, regulations, and industry best practices. ? Bachelor's degree in Business Administration, Marketing, or a related field preferred. Benefits: ? PF , ESI , Group Medical Insurance. ? Competitive salary and Incentive structure. ? Training and professional development opportunities. ? Supportive and collaborative work environments. ? Opportunities for career advancement within the insurance & Sales sector

Job Types: Full-time, Permanent

Pay: Up to ?40,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person