Sales Support Specialist

Year    Chennai, Tamil Nadu, India

Job Description


General Information: Business Information: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 1500 skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision and commissioning. However, over the last decade, it has evolved to become the largest engineering hub. The India Operations Centre is a key aspect of the Power Grids business Power Up transformation program. The Hitachi Energy Indian Operations Center team at Chennai supports Hitachi Energy\'s units in more than 40 countries across a wide portfolio of all the four business units in Power Grid business. To date, the team has executed engineering and commissioning for projects in more than 80 countries. Mission Statement: Engineering Sales is focused on providing technical advice and support to sales teams and conducting technical analysis of product configurations to determine customer specific pricing including: Preparing and conducting technical sales briefings for customer and company representatives. Researching customer technical specifications and estimating the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution. Evaluating sales proposals to ensure they are technically accurate and consistent with the organization\'s quality standards. May resolve/troubleshoot implementation problems and conduct initial user training An Entry Professional (P1) applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area. Your responsibilities: Write value added 2451 proposals (includes options, alternative, Digital, services ext ) for mainstream transformers and ensure they are captured in current tools. Responsible for all technical, financial (costs and prices) and management aspects of assigned bids/estimates/ proposal Review and comment customer\'s specification and requirements and determine appropriate solution for proposal Identifies potential risks in the bids/estimates/quotations, mitigate via clear submission assumptions, inclusions, exclisions, and conditions Coordinate reviewing certain legal aspects - Terms and Conditions of Sales as being negotiated with customers. Participate on Risk Reviews and internal negotiation Communication with Hitachi Energy and external factories for technical and commercial clarifications Present proposed solution to Hitachi Energy Sales Team (giving final approval - SOX compliance) Support negotiation/clarification during bidding process Develop and maintain positive relationship with existing and new customers, and internal stake holders. Ensures cross-collaboration within in the Sales/WCFE team, and actively promotes collaboration with HUB BU Use of judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work Track proposal status and follow-up with customers. Support local AU 2451 Sales on their allocated states quoting and initiatives as needed. Support Market Manager on Sales operations reporting (Reports, analysis, Win/Loss, Forecasting). Your Background: True team player and NO silo mentality Bachelor\'s degree in engineering Basic understanding of electrical and mechanical systems 3-7 years of experience, with a combination of engineering and/or tender/quotation experience Proficiency with CRM and BI tool landscape Ability to interpret product specifications Good written and verbal communication skills with strong organization and time Marketing and Sales acumen (with previous customer-facing experience preferably) Ability to handle many proposals simultaneously Ability to perform data entry for proposals & orders using internal tools Proven experience with successfully organizing complex processes and activities to deliver high quality proposals Proven development and maintenance of positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients and others in contact with the job

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Job Detail

  • Job Id
    JD3119881
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chennai, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year