Job Description

OverviewWe are seeking a Associate Business Support Services to join our growing team!About UsCommunity Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.Responsibilities & QualificationsPosition SummaryWe have an exciting opportunity for Sales Support. This position will be located in our Pune Office.A Day in the Life

• Support our global teams with administrative tasks
• Review and prepare data requests
• Utilise Salesforce CRM to support Sales and Customer Success teams
• Use Word and Excel to create a mailmerge document
• Use Docusign to send contract to client setting up reminder notifications, change of signer responsibility, and expiration date
• Track and update status, create notes recording client response and trigger follow-up needed by other team members in Salesforce on the opportunity level using tasks
• Upload contract to renewal opportunity upon receipt and mark checkbox for new MSA on account level
• Follow-up email to client, as needed
• Additional similar tasks, as needed

We would love to chat if you have...

• MBA Marketing and Sales
• 2 to 4 years of similar work experience
• Knowledge or experience of SF ticket resolution will be an added advantage.

Total RewardsWhy work here?Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Planned Paid Time Off
• Purpose-Driven Culture
• Work-Life Balance

• Passionate About Community Involvement
• Company Paid Parental Leave

All persons hired will be required to:

• Verify their identity,
• Verify they are eligible to work (without sponsorship) in the country they are to be employed in, and

• Complete any required employment eligibility verification form upon hire.

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Community Brands