• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Scheduling customer meetings and conferences.
• Reporting any unusual activity to your supervisors.
Job Type: Full-time
Pay: Up to ?30,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Experience:
• total work: 3 years (Required)
Work Location: In person
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