Job Description

We are seeking a dedicated and detail-oriented Sales Support Executive to join our team. The ideal candidate will provide essential support to our sales team, helping to streamline processes, enhance customer satisfaction, and drive sales efficiency. This role involves handling administrative tasks, assisting with customer inquiries, and supporting the sales team in achieving their targets.

Key Responsibilities:

Sales Administration:

• Prepare and process sales orders, quotes, and contracts.
• Maintain and update customer databases and sales records.
• Coordinate with the finance department for invoicing and billing processes.

Customer Support:

• Respond to customer inquiries and provide product information.
• Assist customers with issues related to CRM and LMS software.
• Ensure timely resolution of customer complaints and escalate issues when necessary.

Sales Team Assistance:

• Support the sales team with data analysis and reporting.
• Assist in the preparation of sales presentations and proposals.
• Coordinate sales meetings and appointments.

Communication:

• Serve as a liaison between the sales team and other departments.
• Facilitate effective communication within the sales team.

Market Research:

• Conduct research on market trends and competitor products.
• Provide insights to the sales team to help identify new opportunities.

Education:

• Bachelor's degree in Business Administration, Marketing, or related field.

Experience:

• Proven experience in a sales support role or similar administrative position.
• Familiarity with CRM ( Customer Relationship Management) and CRM ( Lead Management System) software is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary.
• Opportunities for professional development and career advancement.
• Friendly and collaborative work environment.

Job Type: Full-time

Pay: ?15,000.00 - ?22,000.00 per month

Shift:

• Day shift

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you comfortable for 6 working days?

Education:

• Bachelor's (Preferred)

Experience:

• Sales support: 1 year (Preferred)

Work Location: In person