Job Description

We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.

The ideal candidate should possess extensive experience in sales and customer service, with a deep understanding of best practices in both areas. You should have the ability to analyze and interpret sales metrics, demonstrating a goal-oriented mindset. Strong teamwork and interpersonal skills are essential for success in this role.

By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, while ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.

Responsibilities

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends

Requirements and skills

• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with CRM
• In-depth understanding of sales principles and customer service practices
• Good communication skills
• Analytical and multitasking skills
• Teamwork and motivational skills

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?24,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Fixed shift

Education:

• Bachelor's (Preferred)

Work Location: In person

Speak with the employer
+91 8130422070
Expected Start Date: 05/08/2024