Job Description

Roles and Responsibilities : - Performance-oriented candidates with a minimum of 2 years of work experience in a US/Canada sales/cross-selling/lead generation process in an International BPO- Responsible for effectively handling customer queries and providing exceptional customer service- Maintaining consistent productivity and consistently achieving assigned sales targets- Ability to handle clients professionally during all interactions- Meet call quality requirements according to call monitoring guidelines- Effective presenter, negotiator, collaborator, and deal closer- Creating and monitoring sales pipeline and achieving assigned goals and targets- Motivation for sales, sales planning, implementation, and rapport building- Establish, develop, and maintain positive business and customer relationships.Requirements for this Position : - At least 2 years of US Sales/Lead Generation (Voice) experience- Excellent people and interpersonal skills- Working experience in a call center handling outbound sales operations- Both graduates and undergraduates can apply- Tech-savvy with a good understanding of/ability to learn new technologies- Find creative solutions to effectively address customer concerns- Probing skills, as relevant to the issue and level of the caller- Find opportunities and suggest process improvements- Ability to empathize and work with customers in real-time to resolve issues.Benefits :- Monthly Incentive - Unlimited- 5 days a week (US shifts)- Saturday & Sunday fixed off- Free A/C Cab Facilities for pick-up and drop- Free Meals & Refreshments. (ref:updazz.com)

updazz .com