Job Description

Job Opportunity: Sales & Reservation Executive
Location: Sukhmantra Resort, Candolim, Goa

Are you passionate about the hospitality industry and looking for an exciting opportunity to grow your career? Sukhmantra Resort in the heart of Candolim, Goa, invites dynamic and customer-focused professionals to join our team as Sales & Reservation Executives .



As a Sales & Reservation Executive, you will be the key point of contact for our guests and partners, ensuring smooth operations and driving revenue growth.

Key Responsibilities:

• Sales:
• Actively promote the resort's services to increase bookings and revenue.
• Build and maintain strong relationships with travel agents, corporate clients, and online travel agencies (OTAs).
• Assist in implementing promotional strategies to achieve sales targets.
• Reservations:
• Handle guest inquiries and bookings via phone, email, or online platforms.
• Manage reservations, ensuring accuracy and attention to detail.
• Upsell room categories and services to enhance the guest experience.
• Customer Service:
• Provide prompt and courteous responses to guest inquiries.
• Resolve customer complaints effectively to ensure satisfaction.
• Assist with check-in/check-out processes as needed.

Qualifications:

• Proven experience in sales or reservations in the hospitality industry.
• Excellent communication skills in English (knowledge of additional languages is a plus).
• Familiarity with property management systems (PMS) and booking platforms.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Positive attitude, attention to detail, and problem-solving abilities.

What We Offer:

• Competitive salary and performance incentives.
• A collaborative and supportive work environment.
• Opportunities for career growth and development.
• Discounts on resort services for employees and their families.

If you're enthusiastic about providing exceptional guest experiences and contributing to the growth of a premium resort, we want to hear from you!

Job Type: Full-time

Pay: ?9,602.36 - ?15,489.95 per month

Schedule:

• Rotational shift

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Experience:

• Business development: 1 year (Preferred)
• Lead generation: 1 year (Preferred)
• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person