Job Description

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. Your Role Utilizing your demonstrated superior Sea Logistics product + trade knowledge this role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization. Your Responsibilities . To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified and nurtured through the sales pipeline so as to close profitable and sustainable customer deals. . To align your sales efforts with CCL Managers, Pricing and Sea Logistics Business Development teams, including pricing decisions. . To monitor competition by gathering current marketplace information on pricing + products. . To report customer feedback to the CCL team, supporting resolutions as required. . To align with CCL colleagues when onboarding new customers. . To maintain + update the most relevant customer information in internal systems. . To regularly review customer portfolios with the CCL Managers and team. . To focus on customer engagement, satisfaction Your Skills and Experiences 4-10 years of experience in sales , knowledge on freight forwarding industry will be added advantage Should posses time management + stakeholder relationship management skill should able to communicate effectively

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