Sales Operations Manager
Year India, India
Job Description
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Company Overview:
NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today\'s rapidly changing technology landscape.
About the role:
We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth.
Key Responsibilities:
1. Sales Strategy & Execution
- Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management.
- Set and monitor sales targets, ensuring the team meets and exceeds these goals.
- Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals.
- Successfully built and led a team of high-performing sales representatives.
- Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets.
- Owning a minimum of $ 5m annual sales quota for the team.
2. Process Management:
- Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability.
- Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights.
- Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions.
- Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc.
- Collaborate with sales leadership to develop accurate sales forecasts and targets.
- Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency.
3. Team Leadership & Development:
- Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment.
- Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities.
Qualifications:
- Bachelor\'s degree in business, Marketing, or a related field; MBA is a plus.
- Minimum of 5 years of sales experience with at least 2 years in a sales management role.
- Strong understanding of sales and operations processes.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to lead and inspire a sales team.
- Results-driven with a strategic mindset.
Why Join Us:
- Opportunity to work with a high-performing team in a dynamic and growing company.
- Attractive compensation package with performance-based incentives.
- A collaborative and innovative work environment that encourages professional growth.
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Job Detail
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Job IdJD3307955
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear