The Sales Manager is responsible for leading and guiding the sales team to achieve company sales objectives. They oversee the sales process, develop strategies to increase sales, and ensure excellent customer service. This role requires strong leadership skills, extensive knowledge of sales techniques, and the ability to analyze market trends. (Prefer from the insuarance background).
Team Leadership:
Recruit, train, and motivate the sales team.
Set sales targets and develop strategies to achieve them.
Provide coaching and mentorship to team members to enhance their performance.
Conduct regular performance evaluations and provide feedback.
Sales Strategy:
Develop and implement sales plans and strategies to meet company objectives.
Analyze market trends and competitor activities to identify new opportunities.
Collaborate with the marketing department to develop promotional campaigns.
Establish sales territories and allocate resources effectively.
Customer Relationship Management:
Build and maintain strong relationships with key customers.
Resolve customer complaints and issues in a timely manner.
Ensure that customers receive excellent service throughout the sales process.
Gather customer feedback and use it to improve products and services.
Sales Operations:
Monitor sales performance and provide regular reports to senior management.
Manage sales budgets and expenses.
Ensure that sales processes and procedures are followed consistently.
Utilize CRM software to track leads, opportunities, and sales activities.
Training and Development:
Keep abreast of industry trends and best practices in sales management.
Provide ongoing training and development opportunities for the sales team.
Foster a culture of continuous learning and improvement within the sales department