(Summarize in one statement why the job exists; and how it contributes to the overall objective of the company)
Plan, organize and coordinate with the Bank branches to drive business for the organization.
ORGANISATIONAL CHART
(First level reporting chart for the job) Comments:
Numerical figure represents the total number of incumbents in the role
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
Execution
Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business
Conduct trainings at the branch for all banking partners around regulatory guidelines and products.
Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Relationship Management
Drive the campaign/contest for the Partner Bank to drive sales in profitable segments.
Assist banking partners in pitching product to crucial customers & driving sales closure for the same.
Identify cross sell opportunities for existing customers
New Acquisition Banking Partners
Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership
Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head
Service Orientation
Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc.
Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required
Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC
Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team
Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
DECISIONS
(Key decisions taken by job holder at his/her end)
INTERACTIONS
(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients
Roles you need to interact with inside the organization to enable success in your day to day work
Claims & Underwriting team: For issuance of policy quotations and claims settlement
Finance counterparts: For settlement of claims
Customer Operation: To help in resolving customers queries and grievances
Surveyor-To supervise and investigate for claim settlement
Human Resource Team : For Complete HR life Cycle
External Clients
Roles you need to interact with outside the organization to enable success in your day to day work
Banks :For Generating the business & also gathering walk-in customers inputs to enhance the business
DIMENSIONS
(Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (FY 19) (These should be quantifiable numerical amounts)
Total Team Size: 0
Number of Direct Reports:0
Number of Outsourced employees: 0
Other Dimensions (FY 19) (Significant volume dimensions associated with the job)
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